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GET A QUOTE

Who We Are

You need an agency that will serve your needs. We are that agency.

We are your local, independent insurance agency committed to helping protect the things our clients love most. Our goal is to offer a better option for businesses, individuals, and families to cover their risks, focused on quality and cost (in that order). We felt that it was time to get back to the basics by focusing on customized client service instead of quotas. Qualities like integrity, responsiveness, personalized service and an ever-growing knowledge of our craft.

The entire focus of our business is YOU. What we’ve found is that BIGGER isn’t always better. Too often, bigger means that clients become numbers instead of people, and doing what’s best for the company means sacrificing what’s best for the client. We weren’t okay with that. We created RWR West Insurance to get away from bottom lines and quotas that reign and many agencies, and get back to why insurance was really created: to help people just like you.

Instead of reaching customer services when you call, you’ll reach one of the brokers directly serving your account. And we think that’s pretty awesome.

How will we help you?

Having a good broker is like having a good accountant. You could do the dirty work yourself, but you’ll save a lot of time and trouble (and often money, too) by having an expert in your corner. And unlike your account, our services are free to you. We help you select the best coverage for your lifestyle at the best price.

Don’t get stuck holding a really expensive piece of paper. Insurance isn’t one size fits all. Getting an online quote in 15 minutes or less may save you some money, but what will it cost you in the long run? Your policy needs to address your specific risks, and ensure there aren’t costly gaps. We help you find coverage that gives you the essentials:

Why Our Clients Choose Us

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Service
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Expertise
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Trust
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Meet with Our Team

Service is our middle name. Click here to meet the team that makes your business their business so that you can sleep soundly knowing they’ve got you covered.

John M. Jacquat

John M. Jacquat Partner

As the Founder and President of RWR West Insurance, John created a client service-driven insurance agency based on his values of honesty, hard work, and the importance of continual learning. In his professional experience, he has discovered that earning clients’ long-term trust is only achieved by putting their interests first – always.

Shannon Lissolo

Shannon Lissolo Client Solutions Manager

As a Client Solutions Manager at RWR West Insurance, Shannon has built a career around helping local businesses grow and thrive.

With over 30 years of experience in the standard and surplus lines sectors, she is a detail-oriented client liaison focused on business insurance and commercial liability. Specializing in non-traditional, higher risk lines, Shannon expertly services clients that other agencies often don’t have the capability to cover.

Tom Gilmore

Tom Gilmore Commercial & Surety Specialist

Tom Gilmor is an expert in commercial and surety insurance, having worked his entire career helping businesses to grow and protect their assets. Having owned his own agency specializing in construction and bonding gives him over 40 years of experience identifying coverage gaps and risks that protect contractors and business owners to avoid litigation, save money, and limit their risk exposure.

Melissa Sullivan

Melissa Sullivan Client Solutions Manager

Melissa’s vast background of insurance knowledge and leadership allow her to strategize with clients, in order to provide the best coverage and protection solutions. Her commitment to clients and community shows through unmatched customer service and integrity, while her experience and honesty provide a bottom line advantage for both personal and commercial clients. Melissa has earned several industry designations (CIC, CISR, CPIW, AIP), solidifying her dedication to knowledge and education, to ensure she provides best-in-class risk management solutions.